Terms of Service

These Terms are between [Company legal name] ("we", "us" or "Sale Gate") and the person or business opening or using a Sale Gate account ("you"). They apply to the web applications, APIs, support and related services we provide.

By creating an account or using the service, you confirm that you have authority to bind the business and agree to these Terms and the Privacy Policy. A signed order form or other written agreement controls if it expressly conflicts with these Terms.

You must give accurate information, keep it current and limit access to authorised staff. You are responsible for activity under your account except to the extent caused by our breach.

• Keep passwords, staff PINs, device pairing codes and API credentials confidential.
• Tell us promptly if an account or device may have been compromised.
• Use roles and permissions appropriate to each staff member.

Any trial length, subscription fee, usage limit, billing cycle and included feature is the one shown when you subscribe or in your order form. We will disclose a price change before it applies to a future billing period.

Fees exclude taxes unless stated otherwise. You are responsible for taxes legally payable by your business. Payment and refund handling is described in the Refund Policy.

Sale Gate is an operational tool. You remain responsible for running your business and complying with laws that apply to your products, staff, customers, receipts, taxes and communications.

• Set up accurate menus, prices, taxes, receipts, business details and refund rules.
• Obtain required licences, approvals and customer consents.
• Review transactions, backups, access logs and device security.
• Provide lawful notices and honour customer rights when you control customer personal data.

You retain rights in data you submit. You grant us the limited right to host, copy, transmit and otherwise process it to provide, secure, support and improve the service, comply with law and follow your documented instructions.

For customer personal data processed on your behalf, you are generally the organisation or information controller and we act as your service provider, data intermediary or processor as applicable. The Privacy Policy explains the roles in more detail.

You must use the service lawfully and must not help another person to misuse it.

• Do not access another business's data or bypass authentication, permissions or usage limits.
• Do not upload unlawful, infringing, malicious or deceptive content.
• Do not disrupt the service, probe it without written permission or introduce malware.
• Do not resell or reverse engineer the service except where law expressly allows it.

We aim to keep the service available and secure, but maintenance, internet, devices, banks, payment providers, government systems and other third parties can cause interruptions. Keep reasonable operational contingencies for essential sales functions.

We may improve or change features. We will give reasonable notice when a material change removes core paid functionality, unless urgent security, legal or third-party action requires faster change. Third-party products remain subject to their own terms.

We and our licensors own the service, software, design and documentation. These Terms give you a limited, non-exclusive, non-transferable right to use them for your internal business during your subscription.

If you provide feedback, we may use it without restriction or payment, but we will not identify you publicly without permission.

You may stop using the service and cancel as described in the Refund Policy or your order form. We may suspend access to address a security threat, unlawful use, unpaid fees or a material breach, using proportionate measures where practicable.

On termination, your right to use the service ends. We will make export or deletion available as required by the plan, written agreement and applicable law. Provisions intended to survive, including accrued payment, confidentiality, intellectual property and liability terms, continue.

The service is provided with reasonable care. To the maximum extent law permits, we do not promise uninterrupted operation or that configuration supplied by you will satisfy every legal or business requirement. Nothing excludes a warranty, remedy or liability that cannot lawfully be excluded.

Any liability cap, exclusion of indirect loss and service remedy must be stated in the final lawyer-reviewed agreement or an order form. Until then, this template must not be relied on as setting an enforceable limitation.

We may update these Terms for legal, security or service reasons. We will publish the new date and give reasonable notice of material changes. Continued use after the effective date means acceptance where permitted; if consent is legally required, we will ask for it.

The intended governing law and forum are [Governing law and courts], subject to mandatory laws that cannot be displaced. The final agreement should specify a practical notice and dispute process for Singapore and Mongolia customers.

Before starting formal proceedings, contact [support@your-domain] so the parties can try to resolve the issue in good faith. Legal notices may be sent to [Company legal name], registration [Company registration no.], at [Registered office address].